<!-- ZenPays documentation · https://docs.zenpayz.com/docs/reference/enums/chargeback-status -->

# Chargeback status and reasons

These values are generated from the SDK's own types, so they always match what
the shipped client accepts.

## ChargebackStatus

Chargeback status values

| Value | Meaning |
|---|---|
| `initiated` | — |
| `pending` | — |
| `evidence_submitted` | — |
| `under_review` | — |
| `won` | — |
| `lost` | — |
| `cancelled` | — |

## ChargebackReason

Chargeback reason categories

| Value | Meaning |
|---|---|
| `fraudulent` | — |
| `duplicate` | — |
| `product_not_received` | — |
| `product_unacceptable` | — |
| `subscription_cancelled` | — |
| `credit_not_processed` | — |
| `general` | — |
| `other` | — |

## ChargebackSource

Chargeback source

| Value | Meaning |
|---|---|
| `customer` | — |
| `issuer` | — |
| `network` | — |
| `merchant` | — |

## ChargebackOutcome

Chargeback outcome

| Value | Meaning |
|---|---|
| `won` | — |
| `lost` | — |
| `cancelled` | — |

## ChargebackPriority

Chargeback priority

| Value | Meaning |
|---|---|
| `low` | — |
| `medium` | — |
| `high` | — |
| `urgent` | — |