# Add Response Add a merchant response to a chargeback dispute. ## Request ### Headers ### Path Parameters ### Body Parameters ## Response ### Success (200 OK) ```json { "success": true, "data": { "chargebackId": "cb_a1b2c3d4e5f6g7h8", "status": "pending_review", "merchantResponse": "The customer received the product on January 12th. Delivery was confirmed with a signature. The tracking number is 1Z999AA10123456784. We have attached the signed delivery receipt and shipping confirmation as evidence.", "updatedAt": "2024-01-19T09:15:00.000Z" }, "message": "Response added successfully", "error": null, "meta": { "request_id": "req_xxxxx", "timestamp": "2024-01-19T09:15:00.000Z", "processing_time_ms": 40, "api_version": "v1", "endpoint": "POST /chargebacks/:chargebackId/response", "user_type": "merchant" } } ``` ### Error Responses ## Examples ```bash curl -X POST https://api.zenpayz.com/merchant/api/v1/chargebacks/cb_a1b2c3d4e5f6g7h8/response \ -H "Authorization: Bearer zp_test_xxxxx" \ -H "X-Timestamp: 2024-01-19T09:15:00.000Z" \ -H "X-Signature: a1b2c3d4e5f6..." \ -H "X-Secret-Salt: your_secret_salt" \ -H "Content-Type: application/json" \ -H "X-Merchant-Id: merch_xxxxx" \ -H "X-Request-Id: req_xxxxx" \ -d '{ "response": "The customer received the product on January 12th. Delivery was confirmed with a signature. The tracking number is 1Z999AA10123456784." }' ``` ```javascript const response = await fetch('https://api.zenpayz.com/merchant/api/v1/chargebacks/cb_a1b2c3d4e5f6g7h8/response', { method: 'POST', headers: { 'Authorization': `Bearer ${apiKey}`, 'X-Timestamp': timestamp, 'X-Signature': signature, 'X-Secret-Salt': secretSalt, 'Content-Type': 'application/json', 'X-Merchant-Id': merchantId, 'X-Request-Id': requestId, }, body: JSON.stringify({ response: 'The customer received the product on January 12th. Delivery was confirmed with a signature. The tracking number is 1Z999AA10123456784.', }), }); const result = await response.json(); console.log(result.data.chargebackId); // cb_a1b2c3d4e5f6g7h8 console.log(result.data.merchantResponse); // "The customer received the product..." ``` ```javascript const result = await zenpays.chargebacks.addResponse('cb_a1b2c3d4e5f6g7h8', { response: 'The customer received the product on January 12th. Delivery was confirmed with a signature. The tracking number is 1Z999AA10123456784.', }); console.log(result.chargebackId); // cb_a1b2c3d4e5f6g7h8 console.log(result.merchantResponse); // "The customer received the product..." ``` ## Related Endpoints - [Get Chargeback](/docs/rest-api/endpoints/chargebacks/get-chargeback) - [Submit Evidence](/docs/rest-api/endpoints/chargebacks/submit-evidence) - [List Chargebacks](/docs/rest-api/endpoints/chargebacks/list-chargebacks)