<!-- ZenPays documentation · https://docs.zenpayz.com/docs/rest-api/endpoints/chargebacks/submit-evidence -->

# Submit Evidence

Submit supporting evidence for a chargeback dispute. At least one evidence item is required.

<EndpointHeader verb="POST" path="/merchant/api/v1/chargebacks/:chargebackId/evidence" />

## Request

### Headers

<ParamTable
  label="Header"
  rows={[
    { name: "Authorization", required: true, desc: "`Bearer {api_key}`" },
    { name: "X-Signature", required: true, desc: "HMAC-SHA256 signature" },
    { name: "X-Timestamp", required: true, desc: "ISO 8601 timestamp" },
    { name: "X-Secret-Salt", required: true, desc: "Secret salt for HMAC validation" },
    { name: "Content-Type", required: true, desc: "`application/json`" },
    { name: "X-Merchant-Id", required: true, desc: "Merchant identifier" },
    { name: "X-Request-Id", required: true, desc: "Unique request identifier" },
  ]}
/>

### Path Parameters

<ParamTable
  rows={[
    { name: "chargebackId", type: "string", required: true, desc: "Unique chargeback identifier" },
  ]}
/>

### Body Parameters

<ParamTable
  rows={[
    {
      name: "evidence",
      type: "array",
      required: true,
      desc: "Array of evidence items (minimum 1)",
      nested: [
        { name: "evidence[].type", type: "string", required: true, desc: "Evidence type (e.g. `receipt`, `shipping_proof`, `communication_log`, `refund_policy`)" },
        { name: "evidence[].documentUrl", type: "string", required: true, desc: "URL of the uploaded evidence document" },
        { name: "evidence[].fileName", type: "string", desc: "Original file name" },
        { name: "evidence[].mimeType", type: "string", desc: "MIME type of the document" },
        { name: "evidence[].fileSize", type: "number", desc: "File size in bytes" },
        { name: "evidence[].description", type: "string", desc: "Description of the evidence" },
      ],
    },
    { name: "notes", type: "string", desc: "Additional notes to accompany the evidence submission" },
  ]}
/>

## Response

### Success (200 OK)

```json
{
  "success": true,
  "data": {
    "chargebackId": "cb_a1b2c3d4e5f6g7h8",
    "status": "evidence_submitted",
    "evidence": [
      {
        "type": "receipt",
        "documentUrl": "https://files.zenpayz.com/evidence/receipt_001.pdf",
        "fileName": "receipt_001.pdf",
        "mimeType": "application/pdf",
        "fileSize": 204800,
        "description": "Original transaction receipt",
        "submittedAt": "2024-01-18T14:22:00.000Z"
      },
      {
        "type": "shipping_proof",
        "documentUrl": "https://files.zenpayz.com/evidence/tracking_001.pdf",
        "fileName": "tracking_001.pdf",
        "mimeType": "application/pdf",
        "fileSize": 153600,
        "description": "Shipping confirmation with tracking number",
        "submittedAt": "2024-01-18T14:22:00.000Z"
      }
    ],
    "notes": "Product was delivered and signed for on Jan 12.",
    "updatedAt": "2024-01-18T14:22:00.000Z"
  },
  "message": "Evidence submitted successfully",
  "error": null,
  "meta": {
    "request_id": "req_xxxxx",
    "timestamp": "2024-01-18T14:22:00.000Z",
    "processing_time_ms": 62,
    "api_version": "v1",
    "endpoint": "POST /chargebacks/:chargebackId/evidence",
    "user_type": "merchant"
  }
}
```

### Error Responses

<ErrorTable
  rows={[
    { code: "VALIDATION_ERROR", status: "400", message: "Invalid request parameters or empty evidence array" },
    { code: "UNAUTHORIZED", status: "401", message: "Invalid API key" },
    { code: "CHARGEBACK_NOT_FOUND", status: "404", message: "Chargeback with the specified ID does not exist" },
    { code: "INVALID_STATE", status: "409", message: "Chargeback is not in a state that accepts evidence" },
    { code: "DEADLINE_EXPIRED", status: "410", message: "Evidence submission deadline has passed" },
  ]}
/>

<CodeRail>

## Examples

<Tabs groupId="language">
  <TabItem value="curl" label="cURL" default>

```bash
curl -X POST https://api.zenpayz.com/merchant/api/v1/chargebacks/cb_a1b2c3d4e5f6g7h8/evidence \
  -H "Authorization: Bearer zp_test_xxxxx" \
  -H "X-Timestamp: 2024-01-18T14:22:00.000Z" \
  -H "X-Signature: a1b2c3d4e5f6..." \
  -H "X-Secret-Salt: your_secret_salt" \
  -H "Content-Type: application/json" \
  -H "X-Merchant-Id: merch_xxxxx" \
  -H "X-Request-Id: req_xxxxx" \
  -d '{
    "evidence": [
      {
        "type": "receipt",
        "documentUrl": "https://files.zenpayz.com/evidence/receipt_001.pdf",
        "fileName": "receipt_001.pdf",
        "mimeType": "application/pdf",
        "fileSize": 204800,
        "description": "Original transaction receipt"
      },
      {
        "type": "shipping_proof",
        "documentUrl": "https://files.zenpayz.com/evidence/tracking_001.pdf",
        "fileName": "tracking_001.pdf",
        "mimeType": "application/pdf",
        "fileSize": 153600,
        "description": "Shipping confirmation with tracking number"
      }
    ],
    "notes": "Product was delivered and signed for on Jan 12."
  }'
```

  </TabItem>
  <TabItem value="javascript" label="JavaScript">

```javascript
const response = await fetch('https://api.zenpayz.com/merchant/api/v1/chargebacks/cb_a1b2c3d4e5f6g7h8/evidence', {
  method: 'POST',
  headers: {
    'Authorization': `Bearer ${apiKey}`,
    'X-Timestamp': timestamp,
    'X-Signature': signature,
    'X-Secret-Salt': secretSalt,
    'Content-Type': 'application/json',
    'X-Merchant-Id': merchantId,
    'X-Request-Id': requestId,
  },
  body: JSON.stringify({
    evidence: [
      {
        type: 'receipt',
        documentUrl: 'https://files.zenpayz.com/evidence/receipt_001.pdf',
        fileName: 'receipt_001.pdf',
        mimeType: 'application/pdf',
        fileSize: 204800,
        description: 'Original transaction receipt',
      },
      {
        type: 'shipping_proof',
        documentUrl: 'https://files.zenpayz.com/evidence/tracking_001.pdf',
        fileName: 'tracking_001.pdf',
        mimeType: 'application/pdf',
        fileSize: 153600,
        description: 'Shipping confirmation with tracking number',
      },
    ],
    notes: 'Product was delivered and signed for on Jan 12.',
  }),
});

const result = await response.json();
console.log(result.data.status); // "evidence_submitted"
console.log(result.data.evidence.length); // 2
```

  </TabItem>
  <TabItem value="sdk" label="SDK">

```javascript
const result = await zenpays.chargebacks.submitEvidence('cb_a1b2c3d4e5f6g7h8', {
  evidence: [
    {
      type: 'receipt',
      documentUrl: 'https://files.zenpayz.com/evidence/receipt_001.pdf',
      fileName: 'receipt_001.pdf',
      mimeType: 'application/pdf',
      fileSize: 204800,
      description: 'Original transaction receipt',
    },
    {
      type: 'shipping_proof',
      documentUrl: 'https://files.zenpayz.com/evidence/tracking_001.pdf',
      fileName: 'tracking_001.pdf',
      mimeType: 'application/pdf',
      fileSize: 153600,
      description: 'Shipping confirmation with tracking number',
    },
  ],
  notes: 'Product was delivered and signed for on Jan 12.',
});

console.log(result.status); // "evidence_submitted"
console.log(result.evidence.length); // 2
```

  </TabItem>
</Tabs>

</CodeRail>

## Related Endpoints

- [Get Chargeback](/docs/rest-api/endpoints/chargebacks/get-chargeback)
- [Add Response](/docs/rest-api/endpoints/chargebacks/add-response)
- [Create Chargeback](/docs/rest-api/endpoints/chargebacks/create-chargeback)
