Get Chargeback

Retrieve full details of a specific chargeback including evidence and merchant response.

GEThttps://api.zenpayz.com/merchant/api/v1/chargebacks/:chargebackId

Bearer · API key

Request

Headers

Header	Description
Authorization REQUIRED	Bearer {api_key}
X-Signature REQUIRED	HMAC-SHA256 signature
X-Timestamp REQUIRED	ISO 8601 timestamp
X-Secret-Salt REQUIRED	Secret salt for HMAC validation
Content-Type REQUIRED	application/json
X-Merchant-Id REQUIRED	Merchant identifier
X-Request-Id REQUIRED	Unique request identifier

Path Parameters

Parameter	Type	Description
chargebackId REQUIRED	string	Unique chargeback identifier

Response

Success (200 OK)

{
  "success": true,
  "data": {
    "chargebackId": "cb_a1b2c3d4e5f6g7h8",
    "transactionId": "txn_f8e7d6c5b4a39281",
    "amount": 150.00,
    "currency": "USD",
    "reason": "fraudulent",
    "source": "card_network",
    "reasonCode": "10.4",
    "reasonDescription": "Other Fraud - Card-Absent Environment",
    "externalChargebackId": "ext_cb_12345",
    "status": "evidence_requested",
    "outcome": "pending",
    "priority": "high",
    "disputeDeadline": "2024-02-15T23:59:59.000Z",
    "evidenceDeadline": "2024-02-10T23:59:59.000Z",
    "evidence": [
      {
        "type": "receipt",
        "documentUrl": "https://files.zenpayz.com/evidence/receipt_001.pdf",
        "fileName": "receipt_001.pdf",
        "mimeType": "application/pdf",
        "fileSize": 204800,
        "description": "Original transaction receipt",
        "submittedAt": "2024-01-18T14:22:00.000Z"
      }
    ],
    "merchantResponse": "Customer received the product on Jan 12. Delivery confirmation attached.",
    "createdAt": "2024-01-15T10:30:00.000Z",
    "updatedAt": "2024-01-18T14:22:00.000Z"
  },
  "message": "Chargeback retrieved successfully",
  "error": null,
  "meta": {
    "request_id": "req_xxxxx",
    "timestamp": "2024-01-15T10:30:00.000Z",
    "processing_time_ms": 32,
    "api_version": "v1",
    "endpoint": "GET /chargebacks/:chargebackId",
    "user_type": "merchant"
  }
}

Error Responses

Code	HTTP	Message
UNAUTHORIZED	401	Invalid API key
CHARGEBACK_NOT_FOUND	404	Chargeback with the specified ID does not exist

Examples

cURL

curl -X GET https://api.zenpayz.com/merchant/api/v1/chargebacks/cb_a1b2c3d4e5f6g7h8 \
  -H "Authorization: Bearer zp_test_xxxxx" \
  -H "X-Timestamp: 2024-01-15T10:30:00.000Z" \
  -H "X-Signature: a1b2c3d4e5f6..." \
  -H "X-Secret-Salt: your_secret_salt" \
  -H "Content-Type: application/json" \
  -H "X-Merchant-Id: merch_xxxxx" \
  -H "X-Request-Id: req_xxxxx"

JavaScript

const response = await fetch('https://api.zenpayz.com/merchant/api/v1/chargebacks/cb_a1b2c3d4e5f6g7h8', {
  method: 'GET',
  headers: {
    'Authorization': `Bearer ${apiKey}`,
    'X-Timestamp': timestamp,
    'X-Signature': signature,
    'X-Secret-Salt': secretSalt,
    'Content-Type': 'application/json',
    'X-Merchant-Id': merchantId,
    'X-Request-Id': requestId,
  },
});

const result = await response.json();
console.log(result.data.chargebackId); // cb_a1b2c3d4e5f6g7h8
console.log(result.data.evidence); // [{ type: "receipt", ... }]
console.log(result.data.merchantResponse); // "Customer received the product..."

SDK

const chargeback = await zenpays.chargebacks.get('cb_a1b2c3d4e5f6g7h8');

console.log(chargeback.chargebackId); // cb_a1b2c3d4e5f6g7h8
console.log(chargeback.evidence); // [{ type: "receipt", ... }]
console.log(chargeback.merchantResponse); // "Customer received the product..."

Related Endpoints

• List Chargebacks
• Submit Evidence
• Add Response
• Create Chargeback